Plant Diagnosis Form
Window Direction
Direct Sunlight?
Watering Schedule
Water Volume
Pot Size
Upload Proof of Purchase/Reciept

Please note that while it is our pleasure to help the plant community in any way possible, customers able to provide Proof of Purchase from Plant will be our first priority. 

Upload Plant Photo
Upload Root Photo

You MUST attach a photo of the plant's root system, and you will need to remove the plant from the pot in order to do so. Please click here for a video tutorial. 

Form may take a moment to submit, please only click Submit once & do not refresh or navigate away from this page.

Thank you for submitting! 
Our associates will review your file and get back to you with a diagnosis as soon as we are able.