Please note that while it is our pleasure to help the plant community in any way possible, customers able to provide Proof of Purchase from Plant will be our first priority.

You MUST attach a photo of the plant's root system, and you will need to remove the plant from the pot in order to do so. Please click here for a video tutorial.

Thank you for submitting!
Our associates will review your file and get back to you with a diagnosis as soon as we are able.